The hotel offers amenities for your comfortable stay and unforgettable experiences
Cozy Restaurant
“The restaurant offered a warm and inviting atmosphere, while the breakfast was good. I especially appreciated the coffee machine in my room to kickstart my mornings.” view full review
Spacious Room!
“Our room with a loft was perfect for our family. It comfortably accommodated 4 adults, giving us enough space to relax and enjoy our stay.” view full review
Affordable Parking
“The basement parking was secure and accessible, with a minimal fee that made it a convenient option for our car.” view full review
Relaxing Hot Tub
“Although I didn't get to try it, the hot tub looked inviting and was a fantastic amenity for guests to unwind after exploring Banff.” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Canoeing
Skiing
Hiking
Horseback riding
Golf course
Guest Parking
Electric kettle
Services
Free shuttle service
Pet amenities available
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Spa & Leisure
Leisure/ TV room
Sauna
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
333 Banff Avenue,
Banff,
Canada,
TOL 0C0,
Alberta
Map view
street view
333 Banff Avenue,
Banff,
Canada,
TOL 0C0,
Alberta
City landmarks
Museum
Whyte Museum of the Canadian Rockies
650 m
Museum
Buffalo Nations Luxton Museum
1.0
km
Museum
Banff Park Museum National Historic Site
830 m
24km (15 miles) north of Banff
Lake Minnewanka
780 m
Museum
Cave and Basin National Historic Site
2.4
km
107 Tunnel Mountain Drive
Banff Centre for Arts and Creativity
1.6
km
Waterfall
Bow Falls
1.9
km
107 Tunnel Mountain Drive Glyde Hall
Walter Phillips Gallery
1.1
km
Buffalo St
Surprise Corner
1.0
km
Garden
Cascade of Time Garden
950 m
405 Spray Ave
Fairmont Banff Springs
2.2
km
Public Building
Parks Administration Building
980 m
Park
Central Park
610 m
Vermilion Lakes Road
Vermilion Lakes
2.4
km
Bow River Trail
1.0
km
Nearby
Banff Avenue
Banff Avenue
30 m
Gallery
Canada House Art Gallery
480 m
Little Beehive
360 m
317 Banff Ave
Canadian Ski Museum West
130 m
Church
St. Paul's Presbyterian Church
160 m
305 Squirrel Street Corner of Lynx & Squirrel Street
Saint Mary's Parish Banff
290 m
Museum
The Historic Luxton Home Museum
320 m
Gallery
Willock & Sax Gallery
330 m
Gallery
All In The Wild Gallery
540 m
Gallery
About Canada
570 m
Johnson Lake Road
Johnson Lake
30 m
Bourgeau Lake
30 m
Shopping Area
Cascade Shops
80 m
National Park
Banff National Park- Visitor Center
30 m
PO Box 3219 Stn Main
Banff Heritage Tourism
190 m
Restaurants
Rocky Mountain Flatbread
190 m
317 Banff Avenue Cascade Shops Food Court
Yan's Bistro
140 m
317 Banff Avenue Cascade Plaza
Banff Edo
220 m
317 Banff Ave
Whitebark Cafe
170 m
401 Banff Avenue
Eggsmart
180 m
317 Banff Avenue
Evelyn's Coffee Bar
260 m
215 Banff Ave P.O Box 238
Ramen Arashi
310 m
215 Banff Avenue 2nd Floor
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
8.0/10
Great
Rooms
7.7
Location
8.6
Service
8.7
Dining
7.3
Guest reviews
8.0/10
based on 11 reviews
4/5
based on 2808 reviews
8.4
8.4/10 based on 633 reviews
#9 of 34 hotels in Banff based on Tripadvisor
Leonard
United Kingdom,
May
2024
8.2/10
The hotel had rooms that were smaller than expected but beautiful, spacious, and clean with a modern style. The service was friendly, knowledgeable, and considerate, ensuring a pleasant stay. The location was excellent, being close to shops and restaurants. The dining experience had limited choices but was beautifully presented. Overall, it was a good value for money stay.
Rooms
8.0
The rooms were beautiful, spacious, clean, and had a modern style.
Service
9.0
The service was extremely kind, considerate, and attentive, offering to upgrade our room.
Location
9.0
The location was nice, close to shops and restaurants, making it convenient for exploring the area.
Dining
7.0
The dining options were limited but beautifully made and presented.
Facilities
8.0
The hotel offered good facilities for a comfortable stay.
Jack
United States,
March
2024
7.6/10
My stay at this hotel was quite mixed. On one hand, the central location in Banff town was convenient, but the rooms had a musty smell, and the noise from the rooftop air-condition units was bothersome as I couldn't open the windows. The service was excellent, with helpful staff assisting us with activities and offering a discount voucher for winter equipment rental. The hotel's proximity to downtown Banff was a huge plus, making it easy to explore the area without needing to drive. However, the dining options were limited to a small coffee shop or restaurant with few breakfast choices.
Rooms
7.0
The rooms had plenty of space, but the musty smell was off-putting. The noise from the rooftop air-condition units made it impossible to open the window.
Service
9.0
The staff was fabulous and always ready to assist with anything we needed. They even upgraded us to a room with mountain views.
Location
8.0
The hotel's location in Banff town was very good, right at the beginning of the main street, with easy access to shops and the train station.
Dining
6.0
The dining options were limited to a coffee shop or restaurant with few breakfast choices, which was disappointing.
Facilities
8.0
The hotel offered ample parking in the building and a free shuttle service, making it convenient for guests.
Anthony
United Kingdom,
March
2024
8.6/10
This hotel was a perfect set-up for my stay. The rooms were great, easy to check in, clean, and comfortable, with plenty of space, especially with the beds upstairs and a separate sitting area. The shower was superb and the jacuzzi and sauna were fabulous. The hotel was ideal for a week's holiday, especially with a teenage son. The staff was very helpful, particularly with the limited parking clearance.
Rooms
9.0
The rooms were excellent, offering plenty of space and a comfortable layout.
Service
9.0
The service was really friendly and always had a kind word to say. The staff was also accommodating and helpful with parking and other needs.
Location
9.0
The location was awesome, right on the main street on the edge of Downtown Banff, making it convenient and accessible to various attractions and amenities.
Dining
7.0
The dining experience was good, although there were limited breakfast choices and some extra costs involved. Overall, it offered excellent value for money.
Facilities
9.0
The facilities, including the jacuzzi and sauna, were top-notch and added to the overall experience.
Edward
United Kingdom,
February
2024
8.0/10
The hotel was quite far away and required 2 lifts to get there from the car park, but the rooms were big and very clean, spacious for our little army. Depending on their location, the rooms probably are not as bad. The service was extremely friendly and helpful, with super friendly touches at both check-in and check-out, even from the Manager. The location was great for shopping along Mainstreet, popping in and out anytime, and being close to everything. While it was perfect as there are many surrounding restaurants and a short walk downtown, parking over 3 blocks away to find 24-hour parking was a downside. The dining experience was nice, beautifully made and presented on the mornings we were there, making a great start to the day sitting by the outside fire pit. The facilities felt spacious and clean, providing a pleasant stay all around.
Rooms
8.0
The rooms were big, very clean, and spacious for our group.
Service
9.0
The service was super friendly and offered some lovely touches, even from the Manager.
Location
7.0
The location was great for shopping along Mainstreet and being close to everything, but parking further away was a bit inconvenient.
Dining
8.0
The dining experience was nice, beautifully made and presented, especially by Hayley in the mornings.
Facilities
8.0
The facilities were spacious and clean, providing a pleasant stay.
John
United Kingdom,
October
2023
7.8/10
The hotel offers a great view from the rooms with lots of windows, but lacks personality and can be a bit noisy. Some rooms have no views and are not well-equipped with toiletries. The staff can be slow to respond at times. However, they are incredibly friendly, and the location is A+. The access to certain rooms might be dark, but the hotel offers excellent services like laundry, shuttle service, and pet amenities.
Rooms
7.0
The rooms had lots of windows and a beautiful view.
Service
9.0
The staff was incredibly friendly, and the location was A+.
Location
9.0
The location is perfect for skiing with easy access to shuttles. It is also conveniently situated near downtown for shopping and dining.
Dining
6.0
The dining experience varies daily but may not always seem worth the price.
Facilities
8.0
The hotel provides various amenities like dry cleaning, laundry, and shuttle services.
Peter
United Kingdom,
October
2023
8.2/10
I had a lovely stay at the hotel. The rooms were very spacious and comfy, unlike what I usually find on a skiing holiday. They were well-equipped with a comfortable bed, although I was expecting some weights that weren't available, just a bike and a treadmill. The view from the room was partially blocked by another hotel and a construction crane, but I could still catch a glimpse of the mountain peak.
Rooms
8.0
The rooms were of a good standard, well-equipped with a comfortable bed.
Service
9.0
The service was excellent. The staff were very helpful, nice, friendly, and knowledgeable. I will definitely recommend this hotel to my friends and family for their next stay in Banff.
Location
9.0
The hotel's location was perfect for exploring Banff. It was very convenient, right on the main street, across from a supermarket, and within a short walk of numerous restaurants. I parked my car upon arrival and didn't need it until I left, as everything I needed was within walking distance.
Dining
7.0
The dining experience was enjoyable. The meals were tasty and plentiful, keeping me fueled throughout the day. I especially appreciated the freshly baked cookies and quick bread waiting for me in the afternoon. However, the breakfast options were limited to a 'coffee shop' or restaurant, which had a few choices.
Facilities
8.0
The hotel facilities were sufficient, although I would have appreciated bathroom fans. However, the hotel was well-equipped with everything I needed during my stay.
Thomas
United States,
September
2023
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were spotlessly clean, with fluffy towels and toiletries provided, but the noise from the many guests, especially children, made it hard to sleep. The homemade cakes and hearty breakfast were a nice touch, along with the access to a washing machine for hikers like me. However, I found the prices to be a bit high for what was offered.
Rooms
7.0
The rooms were clean with fluffy towels and toiletries, and the homemade cakes were a nice touch. However, the noise from other guests, especially the kids, was disruptive to my sleep.
Service
8.0
The service was delightful, with helpful and professional staff. The homemade cakes and breakfast made me feel welcome. However, the price seemed a bit overpriced for the overall experience.
Location
9.0
The location was great, right on the main strip of town with easy access to shops and restaurants. It was perfect for my needs, and being close to everything Banff has to offer was a definite plus.
Dining
7.0
The breakfast was hearty and tasty, with homemade cakes as a nice addition. However, the dining area felt overcrowded at times, especially with half of the guests being loud kids.
Facilities
8.0
The access to a washing machine for hikers like me was convenient, and the spotless cleanliness of the hotel was impressive.
Amy
United Kingdom,
July
2023
7.4/10
My stay at the hotel was a mix of positives and negatives. The room, although beautifully decorated and featuring a large bathroom and a comfy bed, suffered from excessive noise levels, making it hard to rest peacefully. The service was top-notch, with the staff being very helpful and accommodating. The location was convenient for exploring the area on foot, yet there were cleanliness issues and air conditioning problems in the room. The dining experience was delightful, with lovely and filling meals offered, and the overall facilities were satisfactory.
Rooms
6.0
The room was tastefully decorated with a large bathroom and a very comfortable bed, but the noise levels were incredibly high.
Service
9.0
The service was fantastic, with the staff going above and beyond to make our stay enjoyable.
Location
7.0
The hotel's location was great for exploring the surrounding area on foot, but there were cleanliness and air conditioning issues in the room.
Dining
8.0
The dining experience was delightful, with beautiful and substantial meals provided, keeping us satisfied throughout the day.
Facilities
7.0
The facilities were decent, offering everything needed for a comfortable stay.
Frederick
United States,
July
2023
9.2/10
I had a wonderful stay at this hotel. The rooms were modern and clean, and the staff was friendly and super considerate. The location was great, right on the main street near bars, restaurants, and public transport. The dining experience was fantastic with delicious meals that made my mornings enjoyable.
Rooms
9.0
The rooms were spacious with 2 storeys, modern, and clean.
Service
9.0
The staff had been more than helpful and provided me with everything I needed.
Location
10.0
The location is excellent, right on the main street near all you need.
Dining
9.0
The breakfast options were beautiful and substantial, making a great start to my day.
Facilities
9.0
The hotel had great amenities and everything I required for a comfortable stay.
Keith
United Kingdom,
May
2023
7.0/10
The hotel is centrally located in town, close to various stores and restaurants. The rooms, although smaller than expected, cater to all needs, but renovation works are ongoing. The service was mixed, with a mostly friendly approach, yet some rudeness noted. The location offers great accessibility to key attractions, with some distance from the main street. The dining options were satisfactory, with limited choices but good value for money.
Rooms
7.0
The Regular King room was quite small compared to standard king size rooms, but it offered all necessary amenities.
Service
6.0
The staff, especially the hotel manager, was friendly and accommodating, even allowing an early check-in room transfer to the 3rd floor.
Location
9.0
The hotel's location is excellent, right in the town center within walking distance to the river and many points of interest.
Dining
7.0
The dining experience was decent, with a nearby coffee shop providing convenient breakfast options.
Facilities
6.0
The hotel offers basic facilities but lacks some attention to cleanliness in certain areas.
Ken
United Kingdom,
May
2023
9.0/10
I had a wonderful stay at this hotel! The rooms had lots of windows with a beautiful view, products to keep me going, a hairdryer, and a very comfortable bed. The service was exceptional, with the manager personally ensuring everything was perfect. The location couldn't be better for skiing and exploring the town. The dining experience was delightful with varied options daily. The facilities were top-notch, especially the outside fire pit. I highly recommend this hotel for a memorable stay.
Rooms
9.0
The rooms were beautifully designed, with lots of windows offering a stunning view. The bed was incredibly comfortable.
Service
10.0
The staff, including the manager, went above and beyond to assist with everything from check-in to organizing ski equipment. A true gem!
Location
9.0
The hotel's location is perfect for skiing and exploring the town, right next to the shuttles for Sunshine and Louise, and conveniently close to restaurants and shops.
Dining
8.0
The dining experience was fantastic, especially by the outside fire pit. The varied options each day made every meal a joy.
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